![]() After complaining and placing order by phone we received it after 90 min. Ordered room service by app first time and it never arrived. Food was not good except breakfast and room service, although slow. There was a 4th pool at rear of resort but was not viewable from beach and no breeze. Nice comfy padded "preferred" beach loungers,but not enough and only in one location along beach. ![]() The "preferred" level pool was akin to a huge hot tub, uncomfortable. The Main pool was dirty, not clear, and algae in bottom. TV had very poor satellite reception, often none. Refrigerator on floor with a bench for coffee pot and ice bucket that you had to take to a bar for ice, no ice machines on floor. No art work or anything visually inviting. The room was huge with poor, old,cheap furnishings. The suite was ocean front, 3rd floor with 2 balconies, with a HUGE palm tree totally blocking any view. Told her we weren't interested but she found us at breakfast and followed me to confirm our return airport shuttle. The "host" pressured us to attend the Hyatt vacation club 90 min sales pitch. You receive $200 in voucher credits to apply in resort, BUT, can only use one per event, so only $20 applied to $200 spa, etc. The check-in took 1 hour in the "preferred" bar/lounge with snacks that had been out all day and was a hike to get to. First of all, the "preferred" pkg isn't worth it. But if you are accustomed to nice places, this is the pits. ![]() If you just want to lie in a chair, drink cheap drinks and look at water, this is for you. Hotels near (PCM) Playa Del Carmen Airport.Hotels near Mr Sanchos Beach Club Cozumel.Hotels near Playa Mia Grande Beach Park.Hotels near Carlo's N Charlie's Beach Club.Rental equipment, gear storage lockers, freshwater showers, and gear-washing facilities are available at all locations. Night scuba dives are available on Monday, Wednesday, and Friday. Scuba diving sites are decided upon by the divers on the boat and usually include one “wall” dive and one reef dive. Boat capacities vary and can accommodate between 8 – 26 divers, ideal for individuals as well as groups.ĭive House offers two tank boat dive trips, twice daily with departures at 8:30 AM and 1:00 PM. The four larger boats, a 46′ Sea Ray, a 42′ Sea Ray, a 35′ Bruno Stillman, and a 30′ Island Hopper, are also equipped with camera racks, heads, fresh water showers, and water level dive platforms with ladders. This well-known and established SCUBA dive operation has multiple locations around Cozumel and offers a full range of SCUBA diving courses from introductory experiences, basic to advanced certifications-on up to professional development.ĭive House operates a fleet of 5 dive boats outfitted to accommodate groups of varying sizes comfortably and safely. Whether unwinding by the swim-up pool, taking in sunset views on the rooftop bar, or dancing the night away at the music lounge, Secrets Aura offers it all in style and luxury.ĭive House proudly serves as Secrets Aura in-house full-service SCUBA dive shop. The numerous bars and lounges allow guests the choice of atmosphere and nightly entertainment. With 4 restaurants to choose from, ranging in a variety of international cuisines and no required reservations, the most discerning of palates is sure to be satisfied. ![]() Cool off in one of three sparkling pools, or nap under the shade of a palm by the Caribbean Sea. Secrets Aura offer guest an array of gastronomic delights, stellar customer service, and resort amenities make the most complete SCUBA diving vacations. Guests will be treated to an upgraded suite, exclusive access to lounges, enhanced amenities, and designated concierge services. For an even more exclusive experience, Secrets Aura offers a higher level of luxury with their “Preferred Club”. Secrets Aura Cozumel offers 266 contemporary and stylish suites, each featuring a private terrace or balcony with king-size bed or two double beds, full bathroom with whirlpool, complimentary mini-bar and much more. Couples, singles, and groups in search of seclusion will appreciate Secret’s signature “Unlimited-Luxury” privileges, including a variety of amenities, daily activities, and dining options available throughout the resort and sister property, Sunscape Sabor. Paired alongside the on-premise dive operator, Dive House, makes Secrets Aura, a “one stop shop” for SCUBA divers seeking indulgence and privacy topside while relishing in the underwater excitement found only on the Mesoamerican Barrier Reef system. Secrets Aura Cozumel created the perfect blend of luxury and solitude with their all-inclusive vacation packages in an adults-only resort on Cozumel, Mexico.
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